Terms & Conditions
ceMMent – Privacy Policy & Terms of Service
Controller: Meisler Marit LTD #515971984
Brand: ceMMent
Address: Ben Zvi 84, Tel Aviv, Israel
Phone: +972-3-512-3000
Email: info@cemment.com
PRIVACY POLICY
1. Information We Collect
We collect personal information you provide (name, email, address, phone) when you:
- Place an order
- Contact us via forms or email
- Subscribe to our newsletter
We do not store payment information. All payments are processed securely by Shopify or other payment gateways.
2. How We Use Your Data
Your data is used to:
- Fulfill orders and provide services
- Respond to inquiries
- Send newsletters or promotional emails only if you consent
- Improve your website experience and marketing
You may withdraw consent for marketing at any time via info@cemment.com.
3. Children’s Data
We do not knowingly collect personal data from children under 13.
4. Sharing Your Data
We may share personal data with service providers necessary to complete orders (shipping, payment processing, logistics). Your data may be processed outside your country, including the USA.
5. EU Data Rights
EU users have rights to access, rectify, or delete their data. To exercise these rights, contact info@cemment.com.
6. Cookies
We use cookies for website functionality, analytics, and personalization. You can disable cookies via your browser, but some features may not work correctly.
7. Security
We take reasonable measures to protect your data, including SSL encryption for transactions.
DELIVERY & SHIPPING
Delivery Times
- Delivery estimates are provided per shipping method.
- Express services are recommended for urgent deliveries.
- We are not responsible for delays caused by courier errors, customs, weather, strikes, or force majeure.
- Customs fees, duties, or taxes are the buyer’s responsibility.
Delays & Cancellations
- If we cannot prepare an item on time or there is an unexpected delay, we will notify you.
- You may cancel for a full refund if you do not accept the delay.
RETURNS & EXCHANGES
Returns
- Contact us first at info@cemment.com before returning any item.
- Items must be unused and in original condition.
- You have 40 days from delivery to request a refund or exchange.
- You pay for return shipping. Original shipping fees are non-refundable.
- Refunds are processed within 5 business days after we receive and inspect the returned item.
Exchanges
- You pay for return shipping and shipping of the new item.
- Delivery time for exchanged items may vary depending on your location.
TERMS OF SERVICE
1. Acceptance
By using this website or purchasing from us, you agree to these Terms. If you do not agree, do not use our website.
2. Eligibility
You must be of the age of majority in your jurisdiction.
3. Orders & Billing
- We may limit or cancel orders at our discretion.
- Provide accurate information and update account details as necessary.
4. Product Availability & Accuracy
- Product descriptions, pricing, and availability are subject to change.
- Colors on your screen may not reflect actual product colors.
5. Prohibited Uses
You may not use the site for illegal activities, violate intellectual property rights, submit harmful code, or harass others.
6. Liability
- All products and services are provided “as is.”
- We are not liable for indirect or incidental damages, including lost profits or data.
- Liability is limited to the maximum extent permitted by law.
7. Indemnification
You agree to indemnify ceMMent and its affiliates from claims arising from your violation of these Terms or applicable laws.
8. Termination
We may terminate access to the site at our discretion. Obligations incurred prior to termination survive.
9. Governing Law
These Terms are governed by the laws of Israel.
10. Changes
We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.
11. Contact
Questions regarding privacy or terms should be sent to: info@cemment.com